Privacy Policy

Last updated: October 2025

This Privacy Policy describes how Stiles By Lauren (the "Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, make a purchase from www.stilesbylauren.com (the "Site"), or otherwise interact with us (collectively, the "Services"). "You" and "your" refers to you, whether you are a customer, website visitor, or other individual whose information we collect.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Any updates will be posted on the Site, with the "Last updated" date revised.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, communicate with you, and ensure the security of our site and transactions. The type of information we collect depends on how you interact with us.

We may use the information we collect to:

Fulfill orders and provide our products and services.
Communicate with you about your account, purchases, or inquiries.
Send marketing and promotional content (if you opt-in).
Detect, prevent, and respond to fraud or security issues.

What Personal Information We Collect

Information You Provide Directly

When you interact with us, we may collect:

Contact details: name, address, email, phone number.
Order information: billing/shipping address, payment confirmation, items purchased.
Account information: username, password, security questions.
Shopping activity: items added to your cart, wishlist, or viewed.
Customer support communications.

You may choose not to provide certain information, but this may limit your ability to use some features of our Services.

Information Collected Automatically

We use cookies, pixels, and similar technologies to collect Usage Data, such as:

Device and browser information.
IP address and network information.
Interaction with our Site (pages visited, clicks, time spent).

Information From Third Parties

We may receive information from third parties, such as:

Shopify and other service providers who help run our store.
Payment processors for order fulfillment.
Advertising partners for personalized marketing.

How We Use Your Personal Information

To provide products and services: process payments, fulfill orders, manage accounts, and handle returns/exchanges.
Marketing & advertising: send promotional emails or show personalized ads (with your consent).
Security & fraud prevention: detect and respond to suspicious activity.
Communication: provide customer support and updates related to our Services.

Cookies

Our Site uses cookies to improve user experience, run analytics, remember preferences, and support advertising. You can disable cookies in your browser, but some features may not work correctly. For Shopify-specific cookies, see Shopify's Cookie Policy.

Sharing & Disclosure of Personal Information

We may share your information in limited circumstances, including:

With vendors or service providers (IT, payment, shipping, analytics, customer support).
With business and marketing partners to support personalized advertising.
When you consent or request a disclosure (e.g., shipping orders, using social media features).
Within our corporate group or affiliates.
For legal reasons, including mergers, disputes, or compliance with law enforcement requests.

Categories of information shared:

Identifiers: name, contact details, account information.
Commercial information: order history, shopping activity.
Internet/network activity: website usage data.

User-Generated Content

If you post product reviews or other content publicly on our Site, it may be visible to others. We cannot guarantee privacy or security for content you share publicly.

Third-Party Websites & Links

Our Site may link to third-party sites. We are not responsible for their content, privacy practices, or security. Review the privacy policies of any external websites you visit.

Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion of their child’s data.

Security & Retention

We take reasonable steps to protect your information, but no system is completely secure. Retention periods depend on legal requirements, business needs, or the resolution of disputes.

Your Rights & Choices

Depending on your location, you may have the right to:

Access, correct, delete, or transfer your personal information.
Limit or opt out of marketing, targeted ads, or sharing of personal information.
Withdraw consent or appeal decisions regarding your personal information.

To exercise your rights, contact us at stilesbylauren@gmail.com.

We may use Shopify's ad services such as Shopify Audiences to personalize advertising. To restrict use of your personal information for these services, visit Shopify Privacy.

Complaints

If you have concerns about how we handle your personal information, contact us at stilesbylauren@gmail.com. You may also contact your local data protection authority.

Contact

Questions about this Privacy Policy or your personal information can be sent to:

Stiles By Lauren
Email: stilesbylauren@gmail.com