Returns & Exchanges

We hope you absolutely love your Stiles piece. If for any reason it's not quite right, we're here to help.

 

Returns

You may return your item within 10 days of receiving your order for an online store credit or a full refund, provided that the item is:

  • Unworn

  • Unwashed

  • Unused

  • In its original condition

  • Returned with all original tags attached (where applicable)

Once we have received and inspected your return, your online store credit will be issued or your refund will be processed to your original payment method, depending on your preference.

 

Exchanges

If you'd prefer a different size, colour or style, you're welcome to exchange your item within 10 days of receiving your order, subject to stock availability.

If your preferred item is unavailable, we'll happily issue you with store credit to use on a future purchase.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged or incorrect due to our error, please contact us within 10 days of receiving your order.

We'll arrange for the item to be replaced, exchanged or refunded in accordance with your rights under the Consumer Protection Act.

 

Return Shipping

Unless the item is faulty or we have sent the incorrect item, the cost of return shipping is the responsibility of the customer.

We recommend using a tracked courier service, as we cannot be held responsible for returns that are lost in transit.

 

How to Start a Return

To arrange a return or exchange, please email stilesbylauren@gmail.com with your order number and the reason for your return.

We'll guide you through the next steps.

 

Exist Loudly.